We are pleased to assist you with all your warranty related matters.  We ask that all correspondence be through our warranty and service portal.  


To submit a warranty or service request, please follow the following link to our warranty and service portal:

Information on your Residential Dwelling Warranty can be found at: 

Emergency Matters 

Problems may arise that are considered “emergencies” and may require immediate assistance.  Please call our Emergency Support Line (519-735-1800 Ext.: 4) if you experience any of the following problems:

  • Complete loss of heat during winter

  • Complete loss of electricity

  • Complete loss of water

  • Sewer blockage

  • Water penetration or leaks

For fire, gas leaks, and carbon monoxide leaks call 911

A Brotto Family Holdings Company


© 2020 by Suburban Construction & Management Ltd.