We are pleased to assist you with all your warranty related matters.  We will do our best to respond to you within 48 business hours, however longer response times may occur. 


To submit a warranty service request, please follow the following link:

Information on your Residential Dwelling Warranty can be found at: 

Emergency Matters 

Problems may arise that are considered “emergencies” and may require immediate assistance.  Please call our Emergency Support Line (519-735-1800 Ext.: 4) if you experience any of the following problems:

  • Complete loss of heat during winter

  • Complete loss of electricity

  • Complete loss of water

  • Sewer blockage

  • Water penetration or leaks

For fire, gas leaks, and carbon monoxide leaks call 911

A Brotto Family Holdings Company


© 2020 by Suburban Construction & Management Ltd.